Privacy Policy

1. Who We Are

Foundry Orthopaedic Partners ("we", "us", "our") operates the website www.foundryclinic.com. We are a referral network connecting patients with specialist orthopaedic surgeons in Bristol, United Kingdom.

2. What Data We Collect

We may collect the following personal data:

• Contact form submissions: Name, email address, phone number, and message content
• Website usage data: Anonymous analytics data (pages visited, time on site) collected via Cloudflare Web Analytics without cookies

3. How We Use Your Data

We use your personal data to:

• Respond to your enquiry or referral request
• Forward your details to the appropriate surgeon or specialist where relevant
• Improve our website and services through anonymous analytics

4. Legal Basis for Processing

We process your personal data under the following legal bases as defined by the UK General Data Protection Regulation (UK GDPR):

• Consent: When you submit a contact form, you consent to us processing your information to respond to your enquiry
• Legitimate interest: We have a legitimate interest in understanding how our website is used to improve our services

5. Data Sharing

We do not sell your personal data. We may share your contact information with:

• The specific surgeon or specialist you have enquired about, to facilitate your appointment
• Our hosting provider (Cloudflare) for website delivery and analytics

6. Data Retention

We retain contact form submissions for up to 12 months, after which they are securely deleted. Anonymous analytics data is retained indefinitely.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO)

8. Contact

To exercise any of your rights or to ask questions about this policy, please contact us at info@foundryclinic.com.